Join Hello Adorn as Our Next Production Manager

Are you a process-driven leader with a passion for craftsmanship and team development? At Hello Adorn, we’re not just making jewelry—we’re building a brand rooted in joy, quality, and intentional growth. As our Production Manager, you’ll play a pivotal role in scaling our handmade jewelry operations while nurturing a culture of creativity, efficiency, and excellence.

About Us

Hello Adorn is a fast-growing, design-forward handmade jewelry brand, rooted in quality craftsmanship, a clear brand vision, and a commitment to exceptional customer experience. With both a thriving direct-to-consumer e-commerce presence and a brick-and-mortar flagship store, we offer a fast-paced, purpose-driven environment where creative vision and strategic thinking thrive. As we scale, Hello Adorn remains committed to growing a beautiful brand from a culture of happiness. 

What You’ll Do

As Production Manager, you’ll lead our jewelry production team and ensure our operations run smoothly, efficiently, and with uncompromising quality. You’ll be the strategic force behind our production metrics, process improvements, and team development—working cross-functionally to align production with customer demand and brand vision.

Key Responsibilities

Production Leadership

• Monitor and optimize production metrics (output, cycle time, quality rates)
• Identify bottlenecks and implement lean manufacturing techniques
• Oversee quality control across raw materials, WIP, and finished goods
• Manage inventory in coordination with Supply Chain
• Develop and maintain SOPs to ensure consistency and compliance
• Conduct time studies and remove workflow obstacles
• Align production schedules with product launches and order deadlines
• Maintain accurate records and report progress to leadership

Team Management

• Lead, coach, and develop a team of skilled makers
• Conduct biweekly one-on-ones and provide ongoing feedback
• Facilitate weekly team meetings and communicate updates
• Partner with Senior Makers to train new hires and refine processes
• Hire and onboard new team members with care and clarity
• Foster a safe, inclusive, and energized work environment

What You Bring

Required

• 5+ years in a production management role
• Bachelor’s degree in Business, Industrial Engineering, or equivalent experience
• Proven ability to lead and motivate production teams

Preferred

• Experience in jewelry or small-batch manufacturing
• Familiarity with ERP systems and production planning tools
• Certifications in manufacturing or process improvement

Skills & Strengths

• Strategic thinker with strong attention to detail
• Calm under pressure and adaptable to shifting priorities
• Excellent communicator and empathetic leader
• Proficient in spreadsheets and data analysis
• Deep understanding of quality control and safety standards
• Knowledge of DMAIC and operational efficiency practices